We provide dispatch of electronic invoices. We will then send the invoice to the agreed e-mail address.
Any questions about an invoice issued by ColliCare Sweden, you hit us easiest on this mail: customerservice@collicare.fi
Please include your invoice number which you're inquiring.
If the claim is on the invoice, it must occur no later than eight days after the invoice date.
Invoices
Invoices FAQs
Where can I find my invoice details?
All invoices are available in Customer Portal eCare. Log in to view and download past and current invoices.
What should I do if I haven’t received my invoice?
If you haven’t received your invoice, check your spam folder or log into Customer Portal eCare to download it. You can also reach out to customerservice@collicare.fi for assistance.
What happens if my payment is late?
Late payments may result in additional fees or service interruptions. If you’re experiencing issues with payment, please contact customerservice@collicare.fi as soon as possible.
How do I dispute an invoice?
If you believe an invoice is incorrect, please customerservice@collicare.fi within 8 days of receiving it. Make sure to provide your invoice number and details of the dispute.
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